Introduction to Medical Escort and Transport
The service provides transportation and/or someone to accompany clients to travel to and from their homes for medical appointments and treatments (for example, at hospitals, specialist outpatient clinics, or polyclinics).
It is for those who need help to move around, and have no caregiver, or whose caregiver is unable to provide support because of their own health and physical condition.
Wheelchair-accessible Transport Services
To help clients to get from their homes to medical appointments/treatments and back. Mode of transport will be determined by service providers based on client’s needs.
Medical Escort Service
Escort clients during their medical appointment (such as navigating the hospital, taking note of the next appointment)
How to Apply
Please approach the doctor at the hospital or polyclinic that your loved one visits for assistance to submit an online application for the service. Alternatively, you may visit an AIC Link near you for assistance on the application process.
For eligible clients, the service will cost approximately between $40 and $150 per round trip (before subsidies), depending on service utilised (eg, transport only, or escort and transport). Subsidies are available depending on the means-test result.
You may also visit the E-care Locator to ask service providers for more details on their costs and services.
Need more help?
Send us your enquiry
Mon – Fri: 8:30 am – 8:30 pm
Sat: 8:30 am – 4.00 pm
Visit the AIC Link branch
nearest to you