Community Care Excellence Awards - Team Awards acknowledge outstanding quality improvement projects and initiatives implemented by teams in community care organisations. Below are the criteria for each category:
1. Clinical Quality Improvement Award: This award recognises outstanding projects that have improved clinical care processes, patients'/clients’ clinical outcome or safety. Project scope could include but is not limited to infection control, hand hygiene, falls prevention, skin care, urinary continence care.
2. Client Experience Improvement Award: This award recognises outstanding projects that have improved client experience and satisfaction. Project scope could include but is not limited to wellness initiatives, recreational and social activities (music, art, creative movement and Tai Chi), gardening, family day, festival celebration, environment improvement programme, reminiscence group work, improvements on quality of food.
3. Productivity and Innovation Award: This award recognises outstanding projects that have brought increased productive and innovative impact leading to savings in operating cost or increase in efficiency. Project scope could include but is not limited to 6S and Lean projects, enhanced efficiency of discharge processes, improved storage and replenishment of medication process. Organisations must demonstrate how the process improvement lead to a significant productive or innovative impact.
The Selection Panel will evaluate the projects based on the following:
| Criteria|| Clinical Quality |
|Productivity and |
|Five Common Criteria |
|Specific Criteria ||Improvements in clinical care processes and outcomes||Improvements in service processes resulting in improved satisfaction levels||Productivity and innovation impact|
Team award recipients will receive the following:
|Winning Team||Merit Teams|
Team award trophy
The Secretariat reserves the right to assess the eligibility of the nomination and to request for more information to support the nomination where necessary. Please refer to the Team Award nomination form for more award criteria details.