The Community Care Digital Transformation Plan (CCDTP) is an initiative that seeks to uplift and accelerate digitalisation efforts in the Community Care sector. It aims to provide better care and support for clients and their caregivers in the community, increase productivity and job satisfaction by leveraging technology within Community Care organisations (CCOs), and deliver timely, affordable and quality care for Singaporeans via a digitally-driven sector.
The CCDTP is developed by the Community Care Technology Council*, supported by the Agency for Integrated Care and Ministry of Health, in partnership with other stakeholders such as National Council of Social Service.
The CCDTP provides a structured and targeted approach to support CCOs in their digitalisation journey, focusing on the following strategies:
- Digitalisation journey map
- Business process re-engineering
- Technology adoption
- Data-driven and capability uplift
A three-level Sector Digitalisation Roadmap will guide CCOs’ decision making in adopting proven technology, building digital capabilities and leveraging resources to enhance their organisational effectiveness and delivery of services.
Download the CCDTP e-playbook here.
* The Community Care Technology Council comprises MOH, AIC, AWWA Ltd, AMKFSC Community Services Ltd, NTUC Health, Ren Ci Hospital, SATA CommHealth, Sree Narayana Mission, St Andrew’s Community Hospital, St Andrew’s Nursing Home, St Luke’s ElderCare Ltd and TOUCH Community Services Ltd, Integrated Health Information System (IHIS) and Infocomm Media Development Authority. This is for the period of 1 July 2021 – 30 June 2023.
CCOs may apply for Productivity and Digitalisation Grant (PDG) to defray the costs of adopting technological solutions, as part of their digitalisation journey.
NEW! Under the revised PDG funding scope following scheme extension, only Green Lane Projects* will be considered and processed on a first-come first-serve basis:
- Up to 85% of approved project costs comprising of CAPEX and 1 st year OPEX
- Funding capped between $30,000 – $150,000 per project
*Disclaimer: AIC does not endorse nor recommend any particular brand, model or vendor. CCOs should make their own assessment and purchases based on their needs and in accordance with their respective internal procurement guidelines.
Eligibility
- A legal entity registered under Accounting and Corporate Regulatory Authority (ACRA) / Registry of Societies (ROS) / Registry of Co-Operative Societies (RCS) or gazetted in AGC
Statutes. - A Singapore-based organisation that provides community care services in line with MOH’s licensing or service requirements.
- Project should not be used for replacement of existing solution or equipment.
- Project should not have received or will be receiving other sources of government funding for the portion that PDG will be funding.
- Project should not have commenced or confirmed the commencement.
Grant Application Process and Basis of Project Evaluation
With note of indicated timeline (see below), interested applicants may:
1. Approach your Account Manager or CCDTP Engagement Team at ccdtp@aic.sg.
2. Submit your completed project proposal using this supplementary form (one form per project, per site) on OurSG Grants Portal (OSG) by 1 st February 2025. Applicants are encouraged to draft your applications early to seek PDG team’s before submission on OSG portal.
Note that projects will be evaluated based on feasibility, scalability, sustainability, productivity and other outcomes – minimum KPIs to fulfil:
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- Productivity gain by at least 10% (e.g. man-hours saved / cost savings / clients served)
- Completion of project with go-live
- Sustained usage of solution for a minimum of three (3) years from go-live
3. Expect to receive application outcomes by 31 st March 2025 (end of PDG scheme)
Summary of PDG scheme application timeline
Find out how digitalisation and the adoption of technology have benefitted some CCOs.