Ms Cassandra Ang, Medical Social Worker, St Luke's Hospital
I wear different hats as I interact with my patients, their family members, multi-disciplinary team members and community partners. The use of bio-psycho-social-spiritual assessment helps me to assess patients’ needs, develop integrated care plans, assess potential caregiver stress and needs, and contact community partners to provide services so that patients can cope well after discharge.
In my six years as a Medical Social Worker, it is my privilege to bear witness to someone's life story and care for the patient as a whole person. While we may not be able to address all their concerns, at least they can feel that they are being heard.
Ms Nargis, Patient Care Assistant, Kwong Wai Shiu Hospital
I was saddened to see people suffering from sickness, and was therefore determined to become a nurse so that I would be able to help and provide care for as many people as possible. I am glad to be given this opportunity to do so for the past one year at Kwong Wai Shiu Hospital.
I start my day with well wishes to all my residents and ask if they have any concerns or requests. My duties throughout my shifts include showering the residents, serving them meals and changing their diapers. On top of that, I administer topical applications and eye drops, and also perform two-hourly turns to re-position the residents. Always think positive and stay healthy. Be the sunshine for our residents and smile always!
Ms Neo Chun Lian, Healthcare Assistant (Home Care), Sunshine Welfare Action Mission (SWAMI)
Every day is a chance for me to bring cheer to our elderly clients. I help with the packing and delivery of meals to clients’ home as part of the “Meals-on-Wheels” food delivery service, bring our clients for their hospital or clinic appointments and provide help on phone enquiries. There’s never a boring day!
Ms Precilla Lai, Nurse Clinician (Advanced Practice Nurse), Home Nursing Foundation
I have been in community nursing for 6 years. Prior to being in the community, I have worked in a tertiary hospital inpatient setting for 6 years. The relationships and rapport built with my patients gives me great satisfaction. Educating, encouraging and supporting my patients and their care-givers to be independent and take ownership of their health is challenging. But when we achieve our goals, it is tremendously rewarding. Besides patient care, I also gain great satisfaction in watching my nurses grow into confident and autonomous community nurses.
Community nurses need to be equipped with a healthy dose of courage, critical thinking and be prepared for different challenges thrown their way. We work in very unpredictable settings, unlike clinics and hospitals. When I see the new nurses that join us flourish, it is very heartening indeed!
Mr Song Wee Kiat, Executive Chef, Sunshine Welfare Action Mission (SWAMI)
In my past 8 and a half years with SWAMI, it always brings me joy to see clients enjoy the food prepared by our kitchen team. Communication skills is vital to my job as I need to give clear instructions and convey feedback to the team to motivate them to do their best.
Mr Wijayamunige Nalaka, Driver, Sunshine Welfare Action Mission (SWAMI)
I have been with SWAMI for the past 15 years as I enjoy serving the elderly. I derive the most satisfaction when clients arrive safely at SWAMI and back to their homes. A simple “thank you” or a smile from our clients brightens up my day!
Mr Yap Thian Yong, Physiotherapist, St Luke's Hospital
I was given the opportunity to volunteer in St Luke’s Hospital when I was a physiotherapy student. During that period, I witnessed how my seniors passionately cared for and rehabilitated their patients.
My subsequent clinical attachment as a student physiotherapist in St Luke’s Hospital was reaffirmation for me. I thoroughly enjoyed spending time with my patients and getting to know them better. I also saw for myself how they gradually regained their physical capabilities as they progressed in their rehabilitation. I felt immense job satisfaction. That was when I knew that the Community Care sector was the industry for me! I have been working as a physiotherapist for almost four years.
Ms Yvonne Yip, Senior Staff Nurse, Kwong Wai Shiu Hospital
I chose to work in the Community Care sector because I wanted to provide value-added service by spending time attending to the daily concerns of my residents. The range of concerns is broader, and require more holistic and patient-centred solutions, as they are more than just treating acute medical conditions. This gives me wider exposure to their different needs and enhances my experiences. I have been working at Kwong Wai Shiu Hospital for five years.
Being able to help my residents live a more fulfilled and better quality of life despite their illnesses and disabilities brings me immense satisfaction!
