Surveys Conducted by AIC
The following surveys are currently being conducted by the Agency for Integrated Care.
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Evaluation of the Active Ageing Centre (AAC) Service Model
Survey Audience: Clients who have recently joined AACs as a member, regardless of their level of participation; and Singapore citizens or permanent residents aged 60 and above living in areas without an AAC at the time of survey
Duration: 1 Jan 2024 to 30 Apr 2026
Format: Face-to-Face
Conducted by: QS-First Pte Ltd on behalf of AIC
Study on Needs of Caregivers of Persons with Mental Health Illness
Survey Audience: Caregivers residing with individuals diagnosed with a mental illness. Caregivers are defined as family members of close relatives who provide daily support without financial compensation. These caregivers must be aged 21 and older with a minimum of 6 months of caregiving experience
Duration: 1 April 2025 to 31 Dec 2025
Format: Semi-structured one-on-one interviews conducted via Zoom
Conducted by: Singapore Institute of Technology on behalf of AIC
Client Experience Survey 2025
Survey Audience: Clients and caregivers who had received support from the following programmes – COMIT, CREST, CREST-CSN, CREST-PDS
Duration: 1 Jul 2025 to 31 Oct 2025
Format: Phone call; Face-to-Face at the service providers’ centre at pre-arranged timeslots; or in participants’ home
Conducted by: Forbes Research Pte Ltd on behalf of AIC
AIC Caregiving Survey 2025
Survey Audience: Unpaid caregivers who are Singapore Citizens or Singapore Permanent Residents aged 21 years old and above
Duration: 18 Aug 2025 to 31 Oct 2025
Format: Face-to-Face, Phone Call, or Self-Administered using an online link
Conducted by: Insights Table Pte Ltd on behalf of AIC
Focus Group Discussions – Shape Future Ageing Experience in Singapore
FGD Audience: Singapore Citizens aged 40 to 59, including caregivers and non-caregivers
Duration: Oct 2025 to Nov 2025
Format: Face-to-Face
Conducted by: Research for Impact (FGD facilitation and analysis) and Blackbox Research (recruitment) on behalf of AIC
Meals-on-Wheels Client Satisfaction Survey 2024
Survey Audience: Clients who have received at least 1 month of Meals-on-Wheels service in 2024; and caregivers representing cognitively impaired clients or clients with difficulties speaking or hearing
Duration: 1 Sep 2025 to 1 Dec 2025
Format: Face-to-Face Survey or Telephone Survey
Conducted by: QS-First Pte Ltd on behalf of AIC
Medical Escort and Transport Client Satisfaction Survey 2024
Survey Audience: Clients who have received at least two times of Medical Escort & Transport service in 2024; and caregivers representing cognitively impaired clients or clients with difficulties speaking or hearing
Duration: 1 Sep 2025 to 1 Dec 2025
Format: Face-to-Face Survey or Telephone Survey
Conducted by: QS-First Pte Ltd on behalf of AIC
