Surveys Conducted by AIC
The following surveys are currently being conducted by the Agency for Integrated Care.
If you need further verification, please write to enquiries@aic.sg or call AIC Hotline at 1800-650-6060.
We take your safety seriously. Visit our Security Advisory to learn how to verify information you receive from AIC.
Integrated Home Health Pilot Programme Survey
Survey Audience: Clients enrolled onto the Integrated Home Health pilot programme and their caregivers
Duration: 16 Oct 2023 to 30 Sep 2025
Format: Door-to-door Survey or Phone Call
Conducted by: ML Research Consultants on behalf of AIC
Evaluation of the Active Ageing Centre (AAC) Service Model
Survey Audience: Clients who have recently joined AACs as a member, regardless of their level of participation; and Singapore citizens or permanent residents aged 60 and above living in areas without an AAC at the time of survey
Duration: 1 Jan 2024 to 30 Apr 2026
Format: Face-to-Face
Conducted by: QS-First Pte Ltd on behalf of AIC
Nursing Home Resident Satisfaction Survey 2024
Survey Audience: Residents who have been staying in the Nursing Home for at least one month in 2024; and caregivers representing cognitively impaired residents or residents with difficulties speaking or hearing
Duration: 1 Feb 2025 to 1 Aug 2025
Format: Face-to-Face
Conducted by: QS-First Pte Ltd on behalf of AIC
SGO Post-Engagement Telephone Survey
Survey Audience: Clients who had given consent to be contacted during Preventive Health Visits Home Engagements and Tele-engagements between August 2024 and December 2024
Duration: 10 Feb 2025 to 31 Mar 2025
Format: Telephone Interview
Conducted by: QS-First Pte Ltd on behalf of AIC
Study on Needs of Caregivers of Persons with Mental Health Illness
Survey Audience: Caregivers residing with individuals diagnosed with a mental illness. Caregivers are defined as family members of close relatives who provide daily support without financial compensation. These caregivers must be aged 21 and older with a minimum of 6 months of caregiving experience
Duration: 1 April 2025 to 31 Dec 2025
Format: Semi-structured one-on-one interviews conducted via Zoom
Conducted by: Singapore Institute of Technology on behalf of AIC
Client Experience Survey (CES) 2025
Survey Audience: Clients and caregivers who had received support from the following programmes – COMIT, CREST, CREST-CSN, CREST-PDS
Duration: 1 Jul 2025 to 30 Sep 2025
Format: Participants may choose to participate the survey through i) phone call, ii) face-to-face at the service providers’ centre at pre-arranged timeslots, or iii) at participants’ home
Conducted by: Forbes Research Pte Ltd on behalf of AIC
Home Personal Care Client Survey for 5 TB SSF Funded SPs
Survey Audience: Clients or caregivers representing clients who receive Home Personal Care service from AWWA, MINDS, NTUC Health, Thye Hua Kwan Moral Charities and TOUCH Community Services
Duration: 1 Jul 2025 to 1 Oct 2025
Format: Online survey via FormSG
Conducted by: AIC
