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Medical Escort and Transport

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​Introduction to Medical Escort and Transport

​​The service provides transportation and/or someone to accompany clients to travel to and from their homes for medical appointments and treatments (for example, at hospitals, specialist outpatient clinics, or polyclinics). 

It is for those who need help to move around, and have no caregiver, or whose caregiver is unable to provide support because of their own health and physical condition.​

​​​​​​​​​How to Apply

Please approach the doctor at the hospital or polyclinic that your loved one visits for assistance to submit an online application for the service. Alternatively, you may visit a​n​​ AIC​ Link​​ near you for assistance on the application process.


For eligible clients, the service will cost approximately between $40 and $150 per round trip (before subsidies), depending on service utilised (eg, transport only, or escort and transport)​. Subsidies are available depending on the means-test result.​​

You may also visit the E-care Locator​ to ask service providers for more details on their costs and services.​

Need more help?


​Send us your enquiry​​


AIC Hotline
​Mon - Fri: 8:30 am - 8:30 pm
Sat: 8:30 am - 4.00 pm


​Visit the AIC Link branch
nearest to you