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Support for attending medical appointments.

Introduction

Medical escort and transport (MET) is a service that helps clients get to and from their medical appointments and treatment at hospitals, specialist clinics, or polyclinics. It also provides someone to accompany them if needed.

Who is this service for

This service is for people who:

  • Have difficulty moving around on their own
  • Do not have a caregiver to help them
  • Have a caregiver who is unable to assist due to their own health or physical conditions

Services provided

  • Transport: Provide suitable transport options, such as wheelchair-accessible vehicles, to bring clients to and from their medical appointments.
  • Medical escort service: An escort (person) will accompany the client during the appointment and help with navigation within the hospital.

Depending on your loved one’s needs, they might require one or both services.

To find MET service providers near you, visit SupportGoWhere.

Cost

Before subsidies, each roundtrip starts from $40, depending on the type of service used (e.g. transport only, or both escort and transport).

To qualify for subsidies, your loved one will need to be a Singapore Citizen or PR. Subsidies are also means-tested (i.e. there is an income criteria).

Click here to find out more about means-testing.

You can also talk to a medical social worker at the hospital or polyclinic if you need help with the fees.

How to apply

Talk to your doctor at the hospital or polyclinic. They can help submit the application online.

You can also visit an AIC Link for help with the application.

Need more help?

EMAIL

Send us your enquiry

CALL

AIC Hotline
Mon – Fri: 8:30 am – 8:30 pm
Sat: 8:30 am – 4.00 pm

VISIT

Visit the AIC Link branch
nearest to you

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